Both our customers and team’s health and wellbeing are the upmost important to us. We would like to reassure you we are doing everything we can to mitigate the spread of COVID-19 and to create a safe environment for you and our team. Before you book your appointment please can you confirm you are feeling fit/healthy and showing no symptoms of COVID-19. 

The way our salons operate have now changed to ensure we can protect both our customers and team’s health and wellbeing, this means:

  1. There will be no waiting areas inside the salons, therefore please arrive promptly to your appointment alone and wait at the door of the salon.
  2. Your therapist will greet you at the front door and welcome you into the salon. You will also be asked to wash or sanitise your hands upon entry to the salon.
  3. We will no longer be able to store your coat or any additional bags you bring into the salon, therefore they will stay with you throughout the duration of your treatment. 

If your appointment is within a Primark Beauty Studio, please take your appointment confirmation email to the front of the queue whereby you will gain fast track entry into the store for your appointment only.