Rawr is committed to providing a safe and healthy workplace for all our workers and customers. To ensure that, we have developed the following COVID-19 Response Plan. All managers, workers and Therapists are responsible for the implementation of this plan and a combined effort will help contain the spread of the virus. We will:

  • Continue to monitor our COVID-19 response and amend this plan in consultation with our workers.
  • Provide up to date information to our workers on the Public Health advice issued by the HSE and Gov.uk
  • Display information on the signs and symptoms of COVID-19 and correct hand-washing techniques.
  • Provide an adequate number of trained Worker Representative(s) who are easily identifiable and put in place a reporting system.
  • Inform all workers of essential hygiene and respiratory etiquette and physical distancing requirements.
  • Adapt the workplace to facilitate physical distancing.
  • Keep a log of contact and work in fixed teams where possible to help with contact tracing.
  • Have all workers attend a briefing or induction for new starters to familiarise with the our COVID-19 response plan.
  • Develop a procedure to be followed in the event of someone showing symptoms of COVID-19 while at the salon or in the office.
  • Provide instructions for workers to follow if they develop signs and symptoms of COVID-19 during work
  • Intensify cleaning in line with government advice.
  • All managers, workers and Therapists will be consulted on an ongoing basis and feedback is encouraged on any concerns, issues or suggestions. This can be done through the Worker Representatives:

Both our customers and team’s health and wellbeing are the upmost important to us. We would like to reassure you we are doing everything we can to mitigate the spread of COVID-19 and to create a safe environment for you and our team. Before you book your appointment please can you confirm you are feeling fit/healthy and showing no symptoms of COVID-19. 

The way our salons operate have now changed to ensure we can protect both our customers and team’s health and wellbeing, this means:

  1. There will be no waiting areas inside the salons, therefore please arrive promptly to your appointment alone and wait at the door of the salon.
  2. Your therapist will greet you at the front door and welcome you into the salon. You will also be asked to wash or sanitise your hands upon entry to the salon.
  3. We will no longer be able to store your coat or any additional bags you bring into the salon, therefore they will stay with you throughout the duration of your treatment. 

If your appointment is within a Primark Beauty Studio, please take your appointment confirmation email to the front of the queue whereby you will gain fast track entry into the store for your appointment only.